FAQ

Supplying Data FAQ's

We are able to accept data that you have uploaded, our preferred service is dropbox.com as we have lots of storage capacity there, if you have a dropbox service you just need to share your folder with us and it will sync automatically. Our Dropbox email is sales AT discprinting.com.au (replace AT with the @ symbol)
If you do not have a dropbox account you are more than welcome to use ours, please contact us so we can supply the login details

We are also happy to accept other services such as google drive and we transfer.

Our preferred Method is for a finished Disc to be sent to us in which we duplicate from this ensures an exact copy of your project however we can accept electronic uploads also


Artwork FAQs

Yes, we are more than happy to your artwork, a general guide is $44 per component based on your sketch or sample design.

Example costs:
DVD and Single Sided Sleeve $88.00
CD with single sided Tray insert and double sided front cover $172.00

We can also supply complete design services so you do not need to supply sketches or samples, these are quoted on a job by job bases, please contact us for a quotation

All Artwork must be supplied in the with the following specs:

File Format: PDF
Colour Space: CMYK
Resolution: 300DPI
Bleed Margin: 5mm

Please ensure your artwork has a minimum of 3mm bleed all the way around, bleed margin is a the area outside of the finished size of your artwork

All Artwork is preferred in cmyk format

If you are doing your artwork in Photoshop then we have PSD files that van be downloaded here
If you are designing CD or DVD Inserts with multiple pages then you will simply need to supply with a separate file for each page, you do not need to assemble the pages

Our preferred file format is print ready PDFs. Please insure all images are at 300DPI.


Ordering FAQs

Yes, Pickup is certainly fine

Your order must be paid for in full prior to production

You can Submit and Order using our Instant Quote System which can be found here

We use a combination of Australia Post and Couriers depending on the size of your project, the majority of short run orders (upto 200) are shipped via Australia Post, if your order is a print only project without cases then it will be shipped via Express Post

Our Turn Around Time will depend on the job type and quantity but short run orders of upto 250 are usually completed within 24-48 hours